FAQs

What are your prices?

Our prices are subject to requirements of product and other market factors. We will provide our professional advice and send you an official offer after your company contact us for further information.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of product ; Insurance; Origin, and other export documents where required.

What kinds of payment methods do you accept?

30% deposit in advance by TT, 70% balance by irrevocable L/C or by TT against the copy of B/L.

What is the product warranty?

Our guarantee period is 12 months from machine start up.The guarantee does not cover . The defects and failures caused by the buyer.  Consumption goods and vulnerable parts.

What services does your company offer?

Pre-Sales Service
* Quatation and engineering consulting support.
* View our factory facility and client operating checking

After-Sales Service
* Training how to instal the machine, training how to use the machine.
* Engineers available to service machinery overseas.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging.

How long is your delivery time?

Generally it is 2-3months ,it is according to product and quantity. We will send the further  information in the offer.

What is your advantages ?

* High-quality and mature products
* Over 10 years professional experience
* Professional and timely service